Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Deliveries
    2. Elevator Service
    3. HVAC
    4. Janitorial
    5. Mail Service
    6. Maintenance Requests
    7. Parking
    8. Security
    9. Signage and Directory
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Bomb Threat and Suspicious Device
    5. Civil Disturbance
    6. Elevator Malfunction
    7. Evacuation Purpose
    8. Fire and Life Safety System
    9. Fire Emergency
    10. Fire Prevention
    11. Flooding
    12. Homeland Security
    13. Medical Emergency
    14. Power Failure
    15. SafetyMax
    16. Severe Weather and Natural Disasters
    17. Threatening Person and Armed Intruder
    18. Toxic Hazards
  6. Rules and Regulations
    1. Rule and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Maintenance Requests

One Oxford Centre utilizes a web-based tenant request system called MRI Angus http://www.srstenantportal.com/. This is a user-friendly application that requires login credentials that tenants can access from the convenience of their desk using an Internet browser. Angus enables you to enter and track all services requested, view the status of your requests at anytime from anywhere and to view and download billable request detail information. Please contact the Building Manage­ment Office to learn how to become an Angus user for your organization.