Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Deliveries
    2. Elevator Service
    3. HVAC
    4. Janitorial
    5. Mail Service
    6. Maintenance Requests
    7. Parking
    8. Security
    9. Signage and Directory
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Bomb Threat and Suspicious Device
    5. Civil Disturbance
    6. Elevator Malfunction
    7. Evacuation Purpose
    8. Fire and Life Safety System
    9. Fire Emergency
    10. Fire Prevention
    11. Flooding
    12. Homeland Security
    13. Medical Emergency
    14. Power Failure
    15. SafetyMax
    16. Severe Weather and Natural Disasters
    17. Threatening Person and Armed Intruder
    18. Toxic Hazards
  6. Rules and Regulations
    1. Rule and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Emergency Contacts

Listed below are a number of important telephone numbers. In an emergency situation call 911. After calling the appropriate emergency agency please contact the Building Management Office.

 

All Emergencies 911
Local Police Department 412 255 2827 (zone 2)
Fire Department  412 255 2860
Hospital UPMC 412 232 8111
Building Management Office 404 888 3600
After Hours Building Emergency Number 412 391 5300

 

Important notes

If you call 911 as a result of a medical emergency, please be sure to also notify the Management Office with your name, callback number, and location so that security may swiftly guide the paramedics to your exact location.

 

If the audible alarm within the building sounds, please DO NOT CALL the Building Management Office, unless you have something specific to report. The Building Management Office is aware of the noise, as well as the source of the alarm, whether it’s false or a legitimate emergency. Please keep the telephone lines clear so Management may attend to the situation as quickly and efficiently as possible.